Faq

We answer all your questions
Or almost...

Information

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No. Except for extreme weather conditions, the activity takes place rain or shine. Only the management of Interzip reserves the right to delay or cancel its operations.

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Downtown Gatineau (Vieux-Hull) and downtown Ottawa are only a few steps away. Within walking distance you will find:
- Canadian War Museum (10 minutes)
- Canadian Museum of History (12 minutes)
- Parliament Hill (25 minutes)
- National Gallery of Canada (30 minutes)
- Rideau Canal Locks (30 minutes)
- Byward Market (35 minutes)

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Parking is available on site. Check our page How to get there for the location of parking spaces near the activity.

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Arrive 30 to 45 minutes early. This will give us time to welcome you, prepare you for your descent and take the time to sign your waiver if not done: https: //waiver.smartwaiver.com/w/609be8183c7b5/web/

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Allow 45 minutes.

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The reception is located at 40-Z, Jos-Montferrand Street, in Gatineau. It is on the site of Zibi. Participants will be picked up at this location.

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Since the hours vary from week to week, we invite you to consult our ticketing office to see which time slots are available.

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You can cross the first interprovincial zip line in the world from June to September.

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Yes, for safety reasons, all of the following may prevent access to a person: pregnant women, intoxication, missing limb (arm or leg), extreme asthma or breathing problems, epilepsy, high blood pressure, skeletal, joint or ligament problems.

Participants must also respect the weight limit and weigh between 70 lbs and 250 lbs.

Note that the participant must have full use of their arms, legs and hands and be able to walk up and down stairs without fatigue or assistance.

The right to restrict access to any person is at the discretion of management.

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Yes, the launch tower is 120 feet above the river, and unfortunately there is no elevator. You are responsible for climbing the tower.

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For security reasons, yes.

The minimum weight is : 70 pounds.

And the maximum weight is : 250 pounds.

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There are no age restrictions. However, a parent will have to sign your release if you are under 18. Well yes, that's life.

Participants must also respect the weight limit and weigh between 70 lbs and 250 lbs.

Ticketing and reservations

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No. You can come alone, as a duo or with your entire extended family.

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It depends on the moment you tell us.

- More than 7 days before your arrival: You can be refunded.

- Up to 48 hours in advance: It will only be possible to reschedule your descent at another time during the season.

- 48 hours or less: it will not be possible to reschedule your visit or obtain a refund.

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Yes, there is a maximum number of adventurers we can accommodate each day. If a day is full, you can try your luck with our waiting list. If there is availability, we will contact you.

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As soon as possible. For the busiest days (Friday, Saturday), there can sometimes be a wait of weeks. You are warned.

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Reservations can be made in two ways:

- On our website through our reservation system

- By phone at (613) 695-5248

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Yes, the reason is simple: some days may be full. Same day bookings will be possible, only if there are still places available.

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You have three options:

Online: https://bit.ly/3uvLqDv

By phone : (613) 695-5248

Directly at the reception of Interzip

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Online: Visa and Mastercard.

At the reception: credit and debit.

The zip line

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The majority of people do not experience whiplash with our braking system. However, depending on the wind conditions, the arrival could be a little rough.  If you have a history of neck issues, please let us know upon arrival.

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Since this is a qualified ecotourism activity, Interzip Rogers does not have a shuttle to transport participants from one side to the other.

It will take about 8 minutes to walk from the entrance to the starting tower.

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Yes, it is a maximum 8 minute walk from the reception area to the launch tower on the other side of the Chaudière Bridge.

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Yes. Only in the spectator area.

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Kool Replay takes care of it. With their automated video service, your entire run will be captured from different angles. We can't wait to see what face you were doing.

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No. For operational, safety and insurance reasons, you will not be able to take cameras or valuables with you on the zip line.

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Yes, visitors are welcome. There is an area to view the runs near registration. However, you will not be able to accompany your loved ones to the launch tower. Admit it, you're too scared to try it.

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Upside down. Kidding, sitting down.

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No personal belongings are allowed on the zip line, except for glasses and medical items. All items must be left at the reception desk and Interzip Rogers is not responsible for any clothing or items left there.

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Closed shoes, so no sandals. We do not recommend dresses, skirts, jewelry, it is preferable to be dressed in sportswear and adapted to the weather conditions. Helmet, harness and specialized equipment will be provided on site.

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For safety reasons, it is not possible to do the activity in tandem.

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Yes, the Interzip has two separate cables. So you can see who's the wimpiest between you and your partner.

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Yes, you will learn the proper braking position and some precautions to ensure maximum safety.

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Absolutely. The equipment and facilities are provided by Skyline Ziplines LTD, a world leader in zip line installation with several patented technologies to ensure optimal safety for participants. For more information, visit the https://www.skylineziplines.ca/

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Yes. It crosses the majestic Ottawa River.

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At 40 km/h.

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The starting tower rises 120 feet above the water level. Just enough to soften your knees.

Safety COVID-19

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All staff members will be properly trained prior to the official opening to respect all measures that can be found in the Quebec and Ontario safety recommendations for the tourism industry. This includes, but is not limited to, continuous disinfection of equipment, mandatory mask protection, 2 meter distance from participants and an online reservation system to control the number of participants.

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It's hard to predict with the way things are going. The majority of the time: yes. Rogers Interzip will implement the common safety measures of the Quebec and Ontario tourism industry to ensure that the activity remains safe and available at all times during business hours. You can find the complete list of safety measures for the tourism industry here:

Quebec: Click here to view

Ontario: Click here to view

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No, vaccination passports are not required for participants, as zip lining is not a non-essential activity or location that requires proof of vaccination according to government criteria.

Too embarrassed to
ask those

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Visit the Partner Offers page to find out about the various packages, restaurants and attractions located near the Interzip Rogers. You can also visit the Ottawa Tourism website to find an activity to do in Ottawa.

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Visit the Partner offers page to discover the different packages, restaurants and attractions located near the Interzip Rogers. You can also visit the Tourisme Outaouais to find an activity to do in the Outaouais.

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#interzip

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Only if it rains. You will not touch the river, you will be much too high.

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