1. Covid-19

All staff members will be properly trained to comply with all measures that can be found in the Quebec and Ontario tourism industry safety recommendations. This includes, among other things, continuous disinfection of equipment, mandatory mask protection, a 2-metre distance from participants and an online reservation system to control the number of participants on site.

The Interzip Rogers team is committed to implementing the safety measures common to the Quebec and Ontario tourism industry to ensure that the activity remains safe and possible at all times during business hours. Interzip Rogers' priority is to comply with government standards to prevent the spread of COVID-19 and to ensure your safety and that of our employees.

2. Payment

The online ticket office accepts MasterCard and Visa credit cards.

Debit and cash will be accepted when purchasing tickets at the door. The ticket counter will be open in the spring of 2021.

However, we encourage online reservations in order to limit contact and transaction time on the site.

3. Reservation

Once the season schedule is available, the booking system will be accessible. Everyone who has bought a gift ticket can then book the date and time of the crossing.

4. Release of liability

All persons must complete and sign the liability waiver in order to participate in the activity and agree to abide by the rules and regulations of Interzip Rogers.

Each participant must freely and voluntarily accept and assume all risks of bodily injury, death or property damage and fully release Interzip Rogers from any and all liability for any property damage arising out of or resulting from participation in this activity.

Each participant must consent to the taking of photos or videos during participation and to the publication of such photos or videos by Interzip Rogers for publicity, marketing and promotional purposes.

Each participant must consent to receive promotional emails from Interzip Rogers (only), using the email address provided.

A parent/guardian of a minor participant (i.e., a person 17 years of age or younger) will be required to complete and sign the release of liability on behalf of the minor participant.

5. Cancellation/exchange policies

It is possible to cancel or modify a reservation with a minimum of 48 hours notice.

If you present symptoms of COVID-19 and have been diagnosed within 48 hours of your booking, a special arrangement may be possible.

To cancel or modify your reservation, please contact us by email at info@interzip.ca.

6. Weather

Crossings take place rain or shine.

However, in the event of thunderstorms or strong winds, Interzip Rogers will contact its customers to plan new reservations.

7. Security & data collection

The personal information we collect is kept in a secure environment. We use the information we collect for the following reasons:

- Management and follow-up
- Information/promotional offers
- Statistics
- Customer service

The personal information collected by Interzip.ca is not transmitted to any third party and is processed only by us.

Interzip.ca complies with the Personal Information Protection and Electronic Documents Act (PIPEDA),which governs the management, collection, access to, use, disclosure and protection of information.

8. Physical requirements policy

Interzip Rogers is committed to providing a safe environment for participants. In order to ensure the safety of all, we have put certain restrictions in place. We ask that you be in good health in order to participate in the activity.

Pregnant women, people with heart, back or neck problems, people who have recently had surgery or illness, individuals with particularly large (250 lbs or more) or small (70 lbs or less) bodies or with physical restrictions that pose a safety hazard to the participants are not allowed to participate.

Individuals under the influence of alcohol or drugs will not be admitted.

Only you can know the limits of your physical condition, so it is your responsibility to use good judgment.

Interzip Inc. reserves the right to revise the terms and conditions at any time.

Last updated: July 5, 2022